I’m Rania 👋🏽

I design by turning complex problems into clear, usable experiences, with a focus on reducing friction and helping users move forward confidently.

I bring a Diploma in UX Design and Research together with six years in process design and change, mostly in SaaS and enterprise environments like SAP. This mix means I’m comfortable designing within real-world constraints — navigating legacy systems, business logic and operational change — and turning that complexity into clear, usable experiences that move people forward.


The case studies below show I approach problems, make trade-offs, and turn complexity into practical outcomes.

Case Studies

  • +56% improvement in onboarding readiness

    Consolidated onboarding resources into a structured guide, improving clarity and consistency for new starters.

  • Reduced licence request time (~5 days to 90 mins)

    Redesigned the Figma licence request experience for clarity, with same-day access to enable collaboration.

  • +42% task time reduction in workout tracking app

    Redesigned discovery and hierarchy on Boxmate app, refining with users through usability testing.

Relevant Skills

UX & Research

  • Conducting and synthesising interviews, surveys and usability tests

  • Journey mapping and flow analysis

  • Information architecture, wireframing and prototyping

  • Accessible by default design (WCAG)

Process & Ops Design

  • Mapping complex end-to-end journeys

  • Translating user needs into practical, deliverable solutions

  • Stakeholder alignment and decision-making under constraints

  • Change impact assessments and adoption

Tools

  • Figma (incl. Figma Make)

  • UserTesting

  • Microsoft Office

  • Asana / ADO

  • Jira

  • CoPilot / ChatGPT

Beyond the screen

Outside of work, I’m usually working on something creative. I’m part of a theatre group, enjoy painting and set myself small challenges - like cooking one new meal each week. Music is a big part of my life too; I spend a lot of time at gigs and festivals, and I’m still building my CD collection since 2005!

Otherwise, my cat, Su Curry, keeps things unpredictable 🐱.