About Me
I’m Rania 👋🏽
I design by combining structured problem-solving, creativity and story-telling to focus on reducing friction and simplifying complexity.
With 6 years’ experience in process design and change, I’m comfortable working with a range of stakeholders and making decisions with real business constraints.
This portfolio shows how I design: self-initiated, thoughtful, systems-aware and human-centred.
Case Studies
Unified 37 resources across 9 teams into an onboarding guide
Self-led research showed fragmented information was creating inconsistency and confusion for new starters.
Reduced customer licence request from ~5 days to 90 mins
Redesign for clarity delivered in 2 weeks, saving ongoing 2hr / week operationally, within tight resource constraints.
Improved exercise discovery through heuristic-led review
Identified and redesigned key usability issues on app Boxmate, through heuristic and competitor analysis.
Relevant Skills
UX & Research
Conducting and synthesising interviews, surveys and usability tests
Journey mapping and flow analysis
Information architecture, wireframing and prototyping
Accessibility-aware design (WCAG)
Process & Ops Design
Mapping complex end-to-end journeys
Translating user needs into practical, deliverable solutions
Stakeholder alignment and decision-making under constraints
Change impact assessments and adoption
Tools
Figma (incl. Figma Make)
Microsoft Office
Asana
Jira
CoPilot / ChatGPT